Privacy Policy | Carbon Search New Materials

Legal Information

Last updated: March 1, 2026

1. Introduction

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an inquiry, request a quotation or otherwise interact with us. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Contact information — such as your name, company name, email address, phone number and country, which you provide voluntarily through our contact forms or email.
Inquiry details — such as the product or solution you are interested in, application details and technical requirements.
Technical information — such as IP address, browser type, device type, operating system, referring pages and pages visited, collected automatically when you browse our website.
Cookies and similar technologies — small data files that help us understand how our website is used and improve your browsing experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries, provide quotations and offer technical support
To process orders and manage our business relationship with you
To improve our website, products and services
To send you company news, product updates and marketing communications (only with your consent)
To comply with legal obligations and enforce our rights

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic and understand visitor behavior. Cookies may be set by us or by third-party services such as Google Analytics. You can disable cookies through your browser settings, but some features of the website may not function properly as a result.

5. Information Sharing

We do not sell, rent or trade your personal information. We may share your information only in the following limited cases:

With trusted service providers who help us operate our website and business (under confidentiality obligations)
When required by law, regulation or legal process
To protect our rights, property or safety, or those of our users and the public
In connection with a business transfer, merger or acquisition

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information
The right to object to or restrict certain processing activities
The right to withdraw consent at any time
The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details at the end of this policy.

8. International Data Transfers

Our business operates globally, and your information may be transferred to and processed in countries other than your own. When we transfer personal information internationally, we take steps to ensure that adequate safeguards are in place in accordance with applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@carbon-tx.com
Phone: +86 155 5799 4552
Address:Blue Carbon Neutral Industrial Park,Tai'an City, Shandong Province,China

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.

2. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of this website by any third party. Prohibited activities include:

Using the website in any way that violates applicable laws or regulations
Attempting to gain unauthorized access to any part of the website or its systems
Transmitting any harmful code, viruses or malicious software
Collecting or harvesting information about other users without their consent
Using automated systems or software to scrape content from the website

3. Intellectual Property Rights

All content on this website, including text, images, graphics, logos, product photos, technical documents and website design, is the property of our company or its content suppliers and is protected by applicable copyright, trademark and intellectual property laws.

You may not reproduce, distribute, modify, republish or use any content from this website for commercial purposes without our prior written permission.

4. Product Information

We make every effort to present accurate product descriptions, specifications and images on our website. However, we do not warrant that product descriptions or other content are accurate, complete, reliable or error-free. Technical specifications may change without notice as part of our continuous product improvement.

5. Quotations and Orders

All quotations provided through the website or by email are subject to final confirmation. Orders are only binding once confirmed in writing by our sales team and, where applicable, once payment or deposit has been received in accordance with the agreed payment terms.

6. User Submissions

Any information, feedback, suggestions or materials you submit to us through our website or email will be treated as non-confidential and non-proprietary, unless covered by a separate written agreement. You grant us the right to use such submissions for business purposes, including improving our products and services.

7. Links to Third-Party Sites

Our website may contain links to third-party websites for your convenience. We do not control and are not responsible for the content, privacy practices or accuracy of any third-party websites. Accessing those sites is at your own risk.

8. Disclaimer of Warranties

This website and all content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the website will be uninterrupted, error-free or free of viruses.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of or in connection with your use of this website or our products, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless our company and its officers, directors, employees and agents from any claims, losses, damages or expenses arising out of your use of the website or your violation of these Terms of Service.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in our city of registration.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: info@carbon-tx.com
Phone: +86 155 5799 4552
Address:Blue Carbon Neutral Industrial Park,Tai'an City, Shandong Province,China

Privacy Policy & Terms of Service